🌋 Privacy Policy

🏔️ Overview

Philippines Volcano Tours ("we," "our," or "us") is committed to protecting your privacy while you explore the geological wonders of the Philippines. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our volcanic tourism platform, participate in geological adventures, and engage with our safety monitoring systems.

📊 Information We Collect

Personal Information

• Identity Information: Name, email address, phone number, date of birth
• Emergency Contacts: Emergency contact names, relationships, and phone numbers
• Travel Documents: Passport/ID details for volcanic tour bookings
• Payment Information: Billing address and payment method details (processed securely)

Volcanic Safety & Health Information

• Health Assessment: Physical fitness levels, medical conditions, respiratory health
• Experience Level: Volcanic trekking experience, altitude exposure history
• Safety Training: Emergency response training, first aid certifications
• Special Requirements: Dietary restrictions, mobility considerations, medication needs

Geological & Location Data

Technical & Device Information

• Device Data: Device type, operating system, browser information
• Volcanic Fingerprinting: Enhanced device identification for geological platform analytics
• Usage Analytics: Interaction with volcano experiences, safety simulator usage
• Communication Logs: Satellite communication logs during remote volcanic expeditions

🔥 How We Use Your Information

Volcanic Adventure Services

• Processing and managing volcanic tour bookings and reservations
• Providing detailed volcano information and geological education
• Coordinating transportation to remote volcanic locations
• Facilitating communication with specialized volcanic guides

Safety & Emergency Preparedness

• Conducting pre-tour safety assessments and volcanic hazard briefings
• Real-time monitoring of your location during volcanic expeditions
• Emergency response coordination with local volcanic monitoring agencies
• Providing immediate access to emergency services in volcanic regions

Geological Research & Education

• Contributing to volcanic tourism safety research (anonymized data)
• Improving geological hazard prediction and tourist safety protocols
• Educational content development for volcanic awareness programs
• Collaboration with geological research institutions (with consent)

🛡️ Volcanic Safety Data Protection

Emergency Access Protocols

• Emergency Services: Local emergency responders may access your information during volcanic emergencies
• Medical Personnel: Tour medics and local healthcare providers for immediate medical care
• Volcanic Monitoring Agencies: PHIVOLCS and local volcanic observatories for evacuation coordination
• Search & Rescue: Authorized personnel during emergency search and rescue operations

Real-Time Monitoring

During volcanic tours, we continuously monitor:

• Your GPS location for safety tracking and emergency response
• Volcanic activity levels at your tour location
• Environmental hazards (gas concentrations, seismic activity)
• Communication device functionality and signal strength

🌐 Information Sharing & Disclosure

Authorized Volcanic Safety Partners

• Philippine Institute of Volcanology and Seismology (PHIVOLCS) - Volcanic hazard monitoring
• Local Government Units (LGUs) - Emergency response coordination
• Certified Volcanic Guides - Tour safety and geological expertise
• Medical Emergency Services - Healthcare during volcanic expeditions
• Satellite Communication Providers - Emergency communication in remote areas

Research Collaboration

With your explicit consent, anonymized data may be shared with:

• Geological research institutions studying volcanic tourism safety
• Universities conducting volcanic hazard education research
• International volcanic monitoring organizations
• Tourism safety improvement initiatives

Legal Requirements

We may disclose your information when required by:

• Philippine tourism and safety regulations
• Court orders or legal processes
• Emergency situations requiring immediate action
• National security or volcanic disaster response

🔒 Data Security Measures

Volcanic Platform Security

• Encryption: All data transmission using military-grade encryption
• Secure Storage: Geological data stored in secure, geo-redundant servers
• Access Controls: Multi-factor authentication for all system access
• Regular Audits: Quarterly security assessments and penetration testing

Emergency Communication Security

• Satellite communication encryption for remote volcanic areas
• Emergency beacon data protection and authentication
• Secure channels for emergency service coordination
• Backup communication systems for volcanic disaster scenarios

Geological Data Protection

• Volcanic activity data encrypted and access-controlled
• Location tracking data with time-based deletion protocols
• Safety assessment data protected with healthcare-level security
• Emergency contact information secured with additional authentication

⏰ Data Retention Policies

Safety-Critical Information

• Emergency Contacts: Retained for 7 years for safety compliance
• Health Assessments: 5 years for medical emergency reference
• Safety Training Records: 3 years for certification verification
• Tour Safety Logs: 10 years for insurance and legal compliance

Operational Data

• Booking Information: 3 years for business records
• Communication Logs: 1 year for service improvement
• Location Tracking: 30 days post-tour for safety follow-up
• Device Fingerprints: 6 months for platform analytics

Research Data

Anonymized geological and safety data may be retained indefinitely for:

• Volcanic tourism safety research and improvement
• Geological hazard pattern analysis
• Emergency response protocol development
• Educational content creation and validation

👤 Your Privacy Rights

Access & Control

• Data Access: Request copies of your personal and safety data
• Data Correction: Update incorrect information, especially safety-critical data
• Data Deletion: Request deletion (subject to safety and legal requirements)
• Processing Limitation: Restrict processing for non-safety purposes

Safety Data Considerations

Consent Management

• Withdraw consent for non-essential data processing
• Opt-out of research participation (future data only)
• Control marketing communications and updates
• Manage location tracking preferences (where safety permits)

🌋 Volcanic Tourism Specific Policies

Pre-Tour Safety Assessment

Our comprehensive safety assessment includes:

• Physical fitness evaluation for volcanic terrain navigation
• Respiratory health screening for volcanic gas exposure
• Experience assessment for volcanic hazard awareness
• Emergency response training verification

Real-Time Volcanic Monitoring

During your volcanic adventure, we continuously monitor:

• Seismic activity levels at tour locations
• Volcanic gas concentrations and wind patterns
• Weather conditions affecting volcanic hazards
• Tourist group locations for emergency coordination

Emergency Response Protocols

In case of volcanic emergencies, your data may be immediately shared with:

• Local emergency response teams
• PHIVOLCS volcanic monitoring specialists
• Medical emergency services
• Search and rescue operations
• Your designated emergency contacts

🔄 Policy Updates & Notifications

Regular Updates

This Privacy Policy is reviewed and updated:

• Annually for comprehensive review and improvement
• When new volcanic safety technologies are implemented
• Following changes in Philippine tourism regulations
• After significant volcanic events affecting tourism safety

Notification Methods

Policy changes will be communicated through:

• Email notifications to all registered users
• Prominent notices on our volcanic tourism platform
• SMS alerts for significant safety-related changes
• In-person briefings during tour safety orientations

Effective Date: This Privacy Policy is effective as of January 1, 2024, and was last updated on January 15, 2024.